Refund Policy

At IPsmarters, we are committed to providing exceptional service to our customers. If you encounter any issues, we’re here to help. This Refund Policy outlines the circumstances under which you may be eligible for a refund.

Subscription Refunds:

• Refund Eligibility: Subscription fees are generally non-refundable, but exceptions apply in specific cases.

• Eligible Circumstances: You may qualify for a refund if:

  • You experience technical issues or service disruptions preventing access.

  • You’re dissatisfied with the service quality and provide specific reasons.

• Non-Eligible Refunds: No refunds are granted after one month of continuous subscription or due to a change of mind.

Money-Back Guarantee:
We offer a 7, 14, or 30-day money-back guarantee. If you’re dissatisfied with the service, you can request a refund within the specified timeframe. If the timeframe is exceeded, we will issue a partial refund proportional to the subscription consumed. Refunds are processed within the chosen timeframe.

Refund Rights:

• Within 7, 14, or 30 Days: You have the right to a full refund within the first 7, 14, or 30 days of your subscription, depending on the chosen guarantee period.

• After the Guarantee Period: If the guarantee period has passed, we will issue a partial refund based on the portion of the subscription consumed.

If you face persistent technical issues, contact our support team. They will assess your situation and determine refund eligibility based on this policy.

Free Trial and Renewal:

• Free Trial: New subscribers can explore our services risk-free during the trial period.

• Manual Renewal: Subscriptions do not auto-renew. To continue, manually renew via WhatsApp, email, or our website.

Refund Process:

1. Request: Contact support via our contact form within the specified guarantee period (7, 14, or 30 days). Provide account details, order number, and reason for the request.

2. Review: We’ll assess your request against our eligibility criteria.

3. Approval: If approved, refunds are processed via the original payment method within 7-10 business days.

4. Notification: You’ll receive an email confirming the refund details.

Contact Us:
For questions or concerns about this policy, reach out via our contact form. We’re here to ensure your satisfaction.

By using our services, you agree to this Refund Policy. Last updated on 17-03-2025.

Thank you for choosing IPsmarters!