We offer a 7, 14, or 30-day money-back guarantee. If you're dissatisfied with the service, you can request a refund within the specified timeframe. If the client passes the timeframe, we will proceed with a partial refund, proportionally based on the subscription consumed. We'll process your refund within the chosen time frame.

Yes, we offer EPG coverage for approximately 85% of channels. If you encounter any issues with the EPG, please don't hesitate to contact us.

Your subscription will be activated as soon as you receive your activation credentials via email. For instance, if Micheal  subscribes for 06 months on Mars 1st at 10:40 pm and receives his credentials at 12:05 am on Mars 2nd, his subscription will begin from 12:05 am on Mars 2nd for the next Six months.

To test your internet connection, visit the speed test server below and run the test a few times throughout the day. This will provide a good indication of your internet speed. A stable 16 Mbps is the minimum requirement.
Speed Test

What if some channels freeze, buffer, or stop working intermittently?
While most of our servers are stable, occasional freezing or issues may occur. These are typically temporary and can be caused by factors such as fluctuating internet speed, issues with the customer’s device or setup, ISP problems, server-side issues, or routine server updates. Our engineers are always working to resolve these issues.